Private equity firm Warburg Pincus has led a $155m investment in Salsify, which helps brands manage and improve online customer experiences, in a growth investment that is expected to fuel its international expansion.
Salsify plans to use funds from the Series E round to accelerate its growth in Europe and ultimately to push into Asia. The Boston-based company’s CommerceXM system provides brands including Rubbermaid and L’Oréal tools to manage customer interactions and collect feedback that can be used to enhance marketing, according to its website.
“[Customers are] engaging with consumers through brick-and-mortar stores, e-retailers and direct-to-consumer sites,” Jason Purcell , Salsify’s co-founder and chief executive, said on Tuesday, adding that the company’s programs provide a centralized hub for information on all the commerce happening across a broad ecosystem.
Salsify’s roughly 800 customers also include beverage giant Coca-Cola Co. and sweet-maker Mars. About a quarter of the customers generate more than $1bn in annual revenue each and 165 have global implementations of Salsify’s platform.
Earlier this month, Salsify named Mike Milburn, a former chief customer officer at Salesforce.com, as president to lead all of its go-to-market and customer operations. Salesforce helped pioneer the cloud-based software-as-a-service business model.
Salsify currently employs about 440 people but expects to add hundreds over the next 12 months, Mr. Purcell said.
The company raised $43m in a Series D financing round in 2018 and collected just under $100m from investors in total before the latest investment. New York-based Warburg Pincus, which has more than $53bn in assets under management, has invested more than $20bn in technology companies since its founding in 1966.
Source: Private Equity News
Can’t stop reading? Read more
Trader Joe’s-anchored retail portfolio sold to Bain Capital and 11North in $212m deal
Trader Joe’s-anchored retail portfolio sold to Bain Capital and 11North in $212m deal Bain Capital...
Armònia Italy Fund II merges three firms to create high-tech manufacturing group
Armònia Italy Fund II merges three firms to create high-tech manufacturing group Armònia Italy...
TPG and Aquarian in final race for $3.4bn Brighthouse Financial acquisition
TPG and Aquarian in final race for $3.4bn Brighthouse Financial acquisition Private equity...